Below are some Common FAQs Asked by our Clients about our IPTV Subscription Services.
Getting Started with Us
Its my First Time using IPTV How Do i Start?
1. Choose your Server from our List of Servers Available on our Website. eg. IPGUYS, VOODOO, GOLD, CROWN EPIC (Contact Us If you need any help in Choosing IPTV Servers)

2. Select How many Months of IPTV Service you Want. ( 1 Month and upto 12 months )

3. Select your Device type. ( Select Device you are using eg. MAG, AVOV, DREAMLINK, ANDROID BOX, FIRE STICK etc )

4. Check out & Pay for it.

5. We will Send you the Order Details with Portal URL Usually in Less than 12 hours.

Can I get my Activation sooner?
Usually, we send out order details in less than 24 hours. Sometimes its instant if one of our support agents is online working on processing orders.
Do You Offer Free Trials ?
We can provide you FREE TRIAL only on EPIC, OK2, NITRO, BLUESKY & VADERS.  However when you send us a message for Free Trial please describe your Full Device Details, like Mac Address &  Device name, if you want M3U LINE, request M3U LINE

Also all of the servers our servers have been tested with more than 7000 people before they are available for your purchase to ensure their stability & reliability. You can now buy with confidence from our shop if you like the channel list or contact us with what you are looking at and we will help you in choosing a server that’s a right fit for you.

For Trials Email us at: [email protected]

Only People with full device details will be eligible for free trials.

Can I Run One Subscription on Multiple Devices?
Every IPTV Subscription is activated on a Unique MAC Address and therefore it cannot be used on multiple devices. If you try to use it on a different device, the system will automatically block the service and it won’t load.
Can i Watch IPTV from Anywhere in the World ?
Yes, you access our IPTV Subscription Service from any corner of the world there is no country restriction.
What is the Minimum Internet Speed Required?
15 Mbps and Up. Higher the better! and best is to use an Ethernet Connection to stream iptv nicely and to avoid freezing issues which can occur due to weak WIFI Hardware/Port of your device.
Devices Supported
Is MAG BOX / AVOV / DREAMLINK/ Buzz Tv Boxes Supported ?
Yes, our server works best with Mag, Avov, Buzz Tv & Dreamlink Devices. Please don’t forget to provide MAC Address of your box when you place order.
Is SMART TV Supported ?
Smart Tv only works using Smart IPTV / SIPTV App on Ok2, Nitro & Vaders. Please ask for M3U Line if you want to use Smart Iptv App.

Smart Tv is also compaitable on EXPRESS, EPIC, VODOOO Servers using Smart STB App. Check Smart-stb.net website to check if your smart tv is compaitable to download Smart Stb App or not.

Is ANDROID BOX Supported ?
Yes we support android box in all of our servers. It will work using STB EMULATOR APP or KODI
Is ROKU Supported ?
Roku is no longer supported. Sorry Roku users. Get yourself atleast a $50 Amazon Fire Stick if you want to start enjoying Iptv Service.
How to Renew IPTV Service
How do I renew my current Iptv Subscription ?
Renewing is Easy, simply place a new order of the same server you were on and in options select “I am Renewing my Old Subscription” and we will find your old order and renew it. Please provide us mac address you have or the one we provided starting from 00:1A:79:xx:xx:xx just makes it easy for us to located and renew.

If you want to try a different service select  “Old customer trying new server”

 

If i order for One Month of IPTV Subscription be it Automatically Renewed?
No, if you paid for one month your subscription will automatically expire after that period. In order to keep using it, you will need to order another month, 3months, 6months or a Year Subscription however, you feel comfortable with.

We do not have recurring payment options.

Payment Options
How much do I have to pay to get started?
Our IPTV Subscription Packages Start from $12 a month, you can choose to go with 6months or 1 year after you are satisfied with our service and you have found a server that suits you needs out of all we have to offer.
How Do I go about making a payment ?
We accept all major Credit cards and Debit Visa Cards. If you wish to pay by paypal or some other means contact us.
Refund Policy
What is your Refund Policy ?
No refunds will be issued once your order has been paid for due to high refund fees at our end. And, you are responsible for your purchase. Once we activate the credit on your name this action is irreversible. So please be careful when making a selection. Email us if you have any questions before purchase at [email protected]

If you have paid for more than 3 Months, there is a chance we can tranfer you to some other server if you dont like current one.

Still need help? Send us a Message !
For any other questions, please write us at [email protected]